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We aim to provide the highest quality dental care to our patients. Here are a few live comments taken from our digital platforms:

Wallingford House Dental PracticeWallingford House Dental Practice
2.9 Stars - Based on User Reviews
Linzy SmallLinzy Small

If I could put a zero star rating I would!
My partner had never had an issue with his teeth and just wanted a check up, he came out with being told he needed 7! fillings. Had them done on a later date and had nothing but pain and problems since. They even charged him to have a filling put back in after falling out after 48 hours!

Don't bother trying to contact them via phone either. They never pick up the phone!
The reception staff... well they all look like they hate their jobs, rude and cannot be bothered to talk to you.

I would NEVER recommend the practice!!!!!!!

Leah DavisLeah Davis

Seen same week as signin on with them, fantastic service and excellent advice. The staff are lovely too

James FramptonJames Frampton

Incredibly rude receptionists who talk to you as if you're brainless. Please don't go here as it just makes them believe the treatment is acceptable

Liam SollarsLiam Sollars

Dentists them selves are helpful enough but no more than one would expect. However, reception staff were aweful. Their attitude was rude, when we arrived they didn't look up from the computer and when they did acknowledge us it was a "be with you in two secs" from the older of the receptionists without even looking up from her computer screen. I wouldn't normally leave a review as scathingly bad as this but this is not the first time we have encountered the reception staff to behave in this way. Like I have said it's such a shame as the dentist's and nurses were excellent! They did all they could to make our little one feel at ease as it can be so scary for us adults let alone children.

Update:
What ever it is that's been done to improve the customer service it has not been successful! Tried to contact the practice around 4 times on two separate days. All instances have resulted being on the phone at least 10mins whilst it just rings and rings. So as it turns out even if you did want to call the practice manager over concerns or questions you can't. I suspect it would be easier get a direct phone line into the Pentagon than to get hold of Wallingford house dental practice!

Trish RoweTrish Rowe

after a dreadful start, I met with the manager who was extremely helpful and sympathetic, we discussed my problem and after a meeting with a dentist, it was decided that I should go to hospital for any major treatment, it does pay to complain and the staff are so helpful even if you have an unusual problem. thank you

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